Is The Sales Proposal Setting You The Right Expectation?
August 30th, 2011 by Tien Soon Tags: Project Management
Posted in Blog
Expectation, expectation and expectation. A simple word, but one of the main factors contributing to the scope crepe issue in software projects.
Simply put, the sales proposal is abused as the medium to secure a deal. Deliverables committed at the sales stage might not be what the implementation team is capable of delivering, and worse still, in some instances, the project implementation team has no idea on what was agreed during the sales stage.